Fees & Schedule
All appointments must be scheduled in advance. Start times are between 9 am and 4 pm on Monday, Tuesday and Friday. All appointments are scheduled in a first come first served basis.
Scheduled appointments must be cancelled a minimum of 48 hours in advance to avoid a Cancellation fee.
House calls within Santa Cruz County may be scheduled at the doctors convenience.
Recheck Fees
Office Fees
$ 135
Per HourHousecall Fees
$ 175
Per Hour Plus TravelNew Client Visit Fee
Office Fees
$ 250
Up to 1.75 hoursHousecall Fees
$ 300
Up to 1.75 hours Plus TravelAfter-Hours Fee
$ 250
Per Hour + TravelAdditional Information
New client documentation fee $60 nonrefundable. To be paid when scheduling first new appointment.
- Emergencies – If you have an emergency you should call your local emergency veterinarian immediately.
- Emergency appointments may be available at other times at the Emergency rates at Dr. Mathis’ discretion
- Initial appointments usually take 1.5 to 2 hours
- Rechecks typically take 45 min to 1.5 hours
- Any additional time outside typical appointment time will be billed at $35 per 15 min.
- Herbs and additional medical treatments or drugs are extra.
- Outside communication (phone calls, texts and emails) from existing clients is at the Doctors discretion and billed incrementally at $35 per 15 min. Dr. Mathis is under no obligation to communicate outside of a scheduled appointment.
- Travel time is billed at $120 per hour round trip from my office based on Waze.
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Payment via cash or check due at time of appointment. Credit cards have a 3% processing fee and are done through QuickBooks.